BeenVerified Phone Numbers and Emails

Toll-Free Number:

  • (888) 579-5910
    Toll Free
Send Message

Customer Service:

  • (855) 904-6471

BeenVerified Emails:

Customer Service
Legal
CCPA Inquiries, Privacy Inquiries
Media
Press Inquiries
Is this your business?
PissedConsumer Club

Contact Information

BeenVerified Website:

BeenVerified Help Center:

Corporate Office Address:

BeenVerified, Inc.
48 W 38th Street - 8th Floor
New York, New York 10018
United States

Other Info (opening hours):

Hours:

Daily: 6:00 am - 11:30 pm EST


Mailing Address:

P.O. Box 105168

Atlanta, GA 30348-5168

More contact details

Fax:

+1 (212) 813 3276

BeenVerified Rating Based on 49 Reviews

Rating details

1.3
more details
Billing Practices
Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of BeenVerified Customer Service Calls

184 TOTAL
CALLS
02:53 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BeenVerified?

Activation/ Cancellation Question:

  • “Someone canceled my account without my permission”
  • “Canceled”
  • “Cancelar el servicio”

Account Question:

  • “Delete account”
  • “Problems logging on and I want bto cancel my subscription after my billing cycle runs out”
  • “For some reason you're charging my account”

Payments and Charges Question:

  • “I need to pay my bill”
  • “Billing”
  • “Charger my money from my bank no any reason”

Staff Question:

  • “Need customer service help”
  • “No longer need services”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “Subscription”
  • “Do you not lol games”
  • “Because you guys don't work it's pulling up the wrong name and doesn't even give social media accounts what a ripoff”

Request for Information Question:

  • “Speak to representative”
  • “To find out why my report has no criminal records only general”

Website/ Application Question:

  • “Finding it difficult to navigate your website need help”
  • “Site isnt working correctly”

Shipping and Delivery Question:

  • “I did the trial for a dollar and I didn't get it now you charging me for the month”

Cards Question:

  • “I have given you all my card # and i still have no report??”

Other Question:

  • “Canselar cuenta”
  • “Criminal reports for personal safety resons”
  • “I want to know if my dad left a will behind to my brother Robert Gonzales”

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