Contact BeenVerified Customer Service
BeenVerified Phone Numbers and Emails
Toll-Free Number:
-
(888) 579-5910Toll Free
Customer Service:
-
(855) 904-6471
BeenVerified Emails:
Customer Service
Legal
CCPA Inquiries, Privacy Inquiries
Media
Press Inquiries
Contact Information
BeenVerified Website:
BeenVerified Help Center:
Corporate Office Address:
BeenVerified, Inc.
48 W 38th Street - 8th Floor
New York,
New York
10018
United States
Other Info (opening hours):
Hours:
Daily: 6:00 am - 11:30 pm EST
Mailing Address:
P.O. Box 105168
Atlanta, GA 30348-5168
Fax:
+1 (212) 813 3276
Summary of BeenVerified Customer Service Calls
184
TOTAL
CALLS
CALLS
02:53
AVG CALL
DURATION
DURATION
23%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BeenVerified?
Activation/ Cancellation Question:
- “Someone canceled my account without my permission”
- “Canceled”
- “Cancelar el servicio”
Account Question:
- “Delete account”
- “Problems logging on and I want bto cancel my subscription after my billing cycle runs out”
- “For some reason you're charging my account”
Payments and Charges Question:
- “I need to pay my bill”
- “Billing”
- “Charger my money from my bank no any reason”
Staff Question:
- “Need customer service help”
- “No longer need services”
Refund Question:
- “Refund”
Product/ Service Question:
- “Subscription”
- “Do you not lol games”
- “Because you guys don't work it's pulling up the wrong name and doesn't even give social media accounts what a ripoff”
Request for Information Question:
- “Speak to representative”
- “To find out why my report has no criminal records only general”
Website/ Application Question:
- “Finding it difficult to navigate your website need help”
- “Site isnt working correctly”
Shipping and Delivery Question:
- “I did the trial for a dollar and I didn't get it now you charging me for the month”
Cards Question:
- “I have given you all my card # and i still have no report??”
Other Question:
- “Canselar cuenta”
- “Criminal reports for personal safety resons”
- “I want to know if my dad left a will behind to my brother Robert Gonzales”
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BeenVerified