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BeenVerified

BeenVerified

www.beenverified.com
What is your customer experience with BeenVerified?

BeenVerified Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BeenVerified has 1.3 star rating based on 65 customer reviews. Consumers are mostly dissatisfied.

  • 25% of users would likely recommend BeenVerified to a friend or colleague.

  • Rating Distribution
  • Pros: Good data gathering of people, Good profucts, I never used it i was hacked.
    Cons: Bad info and charged my account without my authorization, Fraud, False promises of services undelivered.

View full overview ›

Media from reviews

BeenVerified - REFUND
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Top BeenVerified Reviews

Positive Review

"I canceled why was I billed. I want my money back this is FRAUD"

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I had a good experience with them. They did refund my money. They just said whenever you cancel, youve got to let them know that you want your money back.

Critical Review

"Fraudulent company. Do NOT do business with them!!"

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They bill with no authority!This fraudulent outfit tricks people into seeing what they have and then bills unauthorized monthly amounts of $32.89. Very wrong!...

Show reviews that mention
account money cancel refund number charge card credit card payment subscription
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Ronnie W Deg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn’t order this and you keep taking money from my account

I would like you to reimburse my money for the past two months. If you look, I have not used this app. I don't know how this happened, but I would appreciate it if you reimbursed me for the last two months.

View full review
Loss:
$65
Pros:
  • Never used it
Cons:
  • Never used it

Preferred solution: Full refund

User's recommendation: Don’t know haven’t used it

1 comment
BeenverifiedCares

Hi Ronnie, Thank you for reaching out and apologies for any confusion or inconvenience. When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel.

You can contact us to cancel at any time, and will not be billed for your next billing cycle. Can we ask you to please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Resolved
Damara Ftn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Resolved: I did not authorize Membership just a one time look up charge of five dollars

Contains 1 confidential file for company representatives
Updated by user Jun 14, 2025

Company fixed the issue and I have been provided with full refund. They tend to sign you up for a one time use and sign you up for monthly membership. Make sure you sign up for one time use only and then when you see your bill, call them up immediately and stress that you were paid for the one time use and they automatically enrolled you in a monthly membership and you did not sign up for that and insist on a full refund of the membership.

Original review May 30, 2025
Signed on for one time search and you signed me for a monthly membership, which is stated one time search would be five dollars and you debited my account 31.91 without my permission
View full review

User's recommendation: When they say sign on one time to look up a Record for five dollars they mean that you have to sign a 3191 Membership after that

2 comments
BeenverifiedCares

Hi Damara, Thank you for bringing this to our attention. We are more than happy to resolve this matter for you.

Please email us at support@***.com. ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.

BeenverifiedCares

Hi Damara, Thank you for bringing this to our attention. We are more than happy to resolve this matter for you.

Please email us at support@***.com. ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.

View more comments (1)
NAOMIE A Gzr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

REFUND

BeenVerified - REFUND

I had a total of $35 and some change taken out of my account for a subscription I wasn't aware of. I am asking for a refund.

View full review
Loss:
$36

Preferred solution: Full refund

1 comment
BeenverifiedCares

Hello Naomie, Thank you for bringing this to our attention. We are more than happy to resolve this matter for you. Please email us at support@***.com ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.

Company responded
Anonymous
map-marker Banning, California

I canceled why was I billed. I want my money back this is FRAUD

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I had a good experience with them. They did refund my money. They just said whenever you cancel, youve got to let them know that you want your money back.

View full review
1 comment
PeopleLooker Cares
BeenVerified Response

Hello there, Thank you for the 5-star review! We appreciate you sharing your great experience with us.

We're glad to hear that your issue was resolved and you received your refund. If you have additional questions or need further assistance, please email us at support@BeenVerified.com

Company responded
Susan M Obu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Banning, California

I canceled why was I billed. I want my money back this is FRAUD

I think that when someone cancels, they should immediately be refunded any amount due. According to the customer service department, when we cancel, we have to ask for a refund.

View full review

User's recommendation: Make sure you understand what you are doing

1 comment
PeopleLooker Cares
BeenVerified Response

Hi Susan, Thank you for bringing this to our attention. We are more than happy to resolve this matter for you. Please email us at support@BeenVerified.com ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.

Anonymous
map-marker Los Angeles, California

Fraudulent company. Do NOT do business with them!!

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They bill with no authority!This fraudulent outfit tricks people into seeing what they have and then bills unauthorized monthly amounts of $32.89.

Very wrong!

View full review

User's recommendation: Stay away!

1 comment
BeenverifiedCares

Hello there, Thank you for bringing this to our attention. We are more than happy to resolve this matter for you. Please email us at support@***.com ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.

Darlene H Vwm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Roswell, Georgia

Cancel hacked account and refund

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I have been hacked my email pulls up someone else's phone number name and account so I can't speak to a representative

I want all my money back since 2024!none I can't even cancel an account that I didn't open I was hacked and I'm being charged

View full review
Loss:
$76
Pros:
  • I never used it i was hacked
Cons:
  • I was hacked

Preferred solution: Full refund

1 comment
BeenverifiedCares

Hi Darlene, Thank you for reaching out. We're sorry to hear that you are having trouble cancelling your account.

We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email or via live chat.

We are more than happy to resolve this matter for you and look forward to your response. Please contact us at support@***.com so we can assist you immediately.

Ethan Ilt
map-marker Greensboro, North Carolina

Bank statements

Due to payments need to stop and after the free seven days it was supposed to be canceled and need Reimbursement back for the couple of months to Joe was still taking money off my account

View full review
Michael B Lic

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kamas, Utah

Cancel your service

You have over charged me since December 2024 when I cancelled the account. Now my bank will not upgrade my credit card until you stop billing for monthly payments.

View full review

User's recommendation: Never

2 comments
BeenverifiedCares

Hi Michael, Thank you for reaching out. We are saddened to hear this. In order to better assist you, please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM

BeenverifiedCares

Hi Michael, Thank you for reaching out. We are saddened to hear this. In order to better assist you, please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM

View more comments (1)
Anonymous
map-marker Clarksdale, Mississippi

Charge

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I was doing a search for my grandmother signed up for a $1 trial whatever they call it and I was billed $32 in change my credit card company stopped it I'm trying to get a cancellation number from been verified I'm still waiting so I don't have to go through all the crap of getting a new credit card crazy

View full review

User's recommendation: be careful

1 comment
BeenverifiedCares

Hi there, Thank you for bringing this to our attention. Please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.

Daniel K Wsv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Urgent: Ongoing Issue Accessing Person Report

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Dear BeenVerified Support,

I have repeatedly attempted to access a person report using various devices and browsers, but I keep receiving the same error. I have contacted support multiple times with no resolution. The service has been non-existent, and I need this resolved as soon as possible.

If someone can actually assist me in fixing this issue, I am willing to send a gift card as a token of appreciation. Please let me know how this can be resolved immediately.

View full review

Preferred solution: Fix the issue

1 comment
BeenverifiedCares

Hi there Daniel! Thank you for bringing this to our attention. We are more than happy to resolve this matter for you Please email us at support@***.com ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.

Youa Qtw
map-marker Missouri City, Texas

Cancel my account

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They did not answer my call , I trying to cancel my subscription several times, tried to do it on line, and the response was error twice.

View full review

User's recommendation: Of course not

1 comment
BeenverifiedCares

Hi Youa, Thank you for reaching out. We're sorry to hear that you are having trouble cancelling your account.

We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email or via live chat.

We are more than happy to resolve this matter for you and look forward to your response. Please contact us at support@***.com.

Linda W Vav

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Roswell, Georgia

Took monthly fee out of wrong account

Been Verified took my monthly subscription charge out of the wrong account that they had no access to!

View full review

Preferred solution: An explanation of how they took the subscription fee out of the wrong account

User's recommendation: Don't subscribe

1 comment
BeenverifiedCares

Hi Linda, Thank you for reaching out. We are saddened to hear this. We would love to assist you further, please email us at support@***.com.

Shaima Rdm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Tennessee

I did not agree to the money that was taken out of my PayPal account

I subscribed for a one time use on Been Verifed. It was supposed to be a dollar they just took $29 out of my PayPal account that I didnt approve of. I live week to week on Social Security and I need that money back please

View full review
1 comment
BeenverifiedCares

Hi Shaima, Thank you for reaching out. Based on your review it appears that you may have signed up for our 7 day $1.00 trial.

If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.

We are more than happy to resolve this matter for you and look forward to your response. If you have any questions please feel free to contact us at support@***.com.

Anonymous
map-marker Arlington Heights, Illinois

Change of number

We need our new number u dear our name because Chase bank is withholding our life savings. They say his phone is under my name.

Until its under his we can get our money back. How do we change it?

View full review

User's recommendation: Be aware that recycled numbers dont change with new ownership.

1 comment
BeenverifiedCares

Hi there, Thank you for reaching out. Could you please elaborate on your concern so we can assist you accordingly? We are more than happy to resolve this matter for you and look forward to your response.Please email us at support@***.com

Nikea Amh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Looking for my car

Someone take my car and Id no where to be found is there any way you can help help me locate it or locate the vehicle address

View full review
1 comment
BeenverifiedCares

Hi Nikea We're sorry to hear what happened to your vehicle. A vehicle search with BeenVerified may reveal (when available) history records such as accidents, thefts, salvage, sales listing, vehicle details such as market value, specs, recalls, warranties, and more.

Unfortunately, we are unable to provide a location or address that a vehicle is located.

In this instance, you would need to contact your local authorities to report your stolen vehicle. If you have any additional questions please do not hesitate to contact us at support@***.com

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