BeenVerified
BeenVerified Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BeenVerified has 1.3 star rating based on 65 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend BeenVerified to a friend or colleague.
- Rating Distribution
Pros: Good data gathering of people, Good profucts, I never used it i was hacked.
Cons: Bad info and charged my account without my authorization, Fraud, False promises of services undelivered.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BeenVerified has 1.3 star rating based on 65 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend BeenVerified to a friend or colleague.
- Rating Distribution
Pros: Good data gathering of people, Good profucts, I never used it i was hacked.
Cons: Bad info and charged my account without my authorization, Fraud, False promises of services undelivered.Recent recommendations regarding this business are as follows: "Don’t know haven’t used it", "When they say sign on one time to look up a Record for five dollars they mean that you have to sign a 3191 Membership after that", "Stay away!", "Make sure you understand what you are doing", "be careful".
Most users ask BeenVerified for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top BeenVerified Reviews
"I canceled why was I billed. I want my money back this is FRAUD"
I had a good experience with them. They did refund my money. They just said whenever you cancel, youve got to let them know that you want your money back.
"Fraudulent company. Do NOT do business with them!!"
They bill with no authority!This fraudulent outfit tricks people into seeing what they have and then bills unauthorized monthly amounts of $32.89. Very wrong!...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I didn’t order this and you keep taking money from my account
I would like you to reimburse my money for the past two months. If you look, I have not used this app. I don't know how this happened, but I would appreciate it if you reimbursed me for the last two months.
- Never used it
- Never used it
Preferred solution: Full refund
User's recommendation: Don’t know haven’t used it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Resolved: I did not authorize Membership just a one time look up charge of five dollars
Company fixed the issue and I have been provided with full refund. They tend to sign you up for a one time use and sign you up for monthly membership. Make sure you sign up for one time use only and then when you see your bill, call them up immediately and stress that you were paid for the one time use and they automatically enrolled you in a monthly membership and you did not sign up for that and insist on a full refund of the membership.
User's recommendation: When they say sign on one time to look up a Record for five dollars they mean that you have to sign a 3191 Membership after that
Hi Damara, Thank you for bringing this to our attention. We are more than happy to resolve this matter for you.
Please email us at support@***.com. ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerREFUND
I had a total of $35 and some change taken out of my account for a subscription I wasn't aware of. I am asking for a refund.
Preferred solution: Full refund
Hello Naomie, Thank you for bringing this to our attention. We are more than happy to resolve this matter for you. Please email us at support@***.com ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.
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Banning, California
I canceled why was I billed. I want my money back this is FRAUD
I had a good experience with them. They did refund my money. They just said whenever you cancel, youve got to let them know that you want your money back.
Hello there, Thank you for the 5-star review! We appreciate you sharing your great experience with us.
We're glad to hear that your issue was resolved and you received your refund. If you have additional questions or need further assistance, please email us at support@BeenVerified.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Banning, California
I canceled why was I billed. I want my money back this is FRAUD
I think that when someone cancels, they should immediately be refunded any amount due. According to the customer service department, when we cancel, we have to ask for a refund.
User's recommendation: Make sure you understand what you are doing
Hi Susan, Thank you for bringing this to our attention. We are more than happy to resolve this matter for you. Please email us at support@BeenVerified.com ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.
Los Angeles, California
Fraudulent company. Do NOT do business with them!!
They bill with no authority!This fraudulent outfit tricks people into seeing what they have and then bills unauthorized monthly amounts of $32.89.
Very wrong!
User's recommendation: Stay away!
Hello there, Thank you for bringing this to our attention. We are more than happy to resolve this matter for you. Please email us at support@***.com ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roswell, Georgia
Cancel hacked account and refund
I have been hacked my email pulls up someone else's phone number name and account so I can't speak to a representative
I want all my money back since 2024!none I can't even cancel an account that I didn't open I was hacked and I'm being charged
- I never used it i was hacked
- I was hacked
Preferred solution: Full refund
Hi Darlene, Thank you for reaching out. We're sorry to hear that you are having trouble cancelling your account.
We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email or via live chat.
We are more than happy to resolve this matter for you and look forward to your response. Please contact us at support@***.com so we can assist you immediately.
Greensboro, North Carolina
Bank statements
Due to payments need to stop and after the free seven days it was supposed to be canceled and need Reimbursement back for the couple of months to Joe was still taking money off my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kamas, Utah
Cancel your service
You have over charged me since December 2024 when I cancelled the account. Now my bank will not upgrade my credit card until you stop billing for monthly payments.
User's recommendation: Never
Hi Michael, Thank you for reaching out. We are saddened to hear this. In order to better assist you, please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM
Clarksdale, Mississippi
Charge
I was doing a search for my grandmother signed up for a $1 trial whatever they call it and I was billed $32 in change my credit card company stopped it I'm trying to get a cancellation number from been verified I'm still waiting so I don't have to go through all the crap of getting a new credit card crazy
User's recommendation: be careful
Hi there, Thank you for bringing this to our attention. Please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUrgent: Ongoing Issue Accessing Person Report
Dear BeenVerified Support,
I have repeatedly attempted to access a person report using various devices and browsers, but I keep receiving the same error. I have contacted support multiple times with no resolution. The service has been non-existent, and I need this resolved as soon as possible.
If someone can actually assist me in fixing this issue, I am willing to send a gift card as a token of appreciation. Please let me know how this can be resolved immediately.
Preferred solution: Fix the issue
Hi there Daniel! Thank you for bringing this to our attention. We are more than happy to resolve this matter for you Please email us at support@***.com ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.
Missouri City, Texas
Cancel my account
They did not answer my call , I trying to cancel my subscription several times, tried to do it on line, and the response was error twice.
User's recommendation: Of course not
Hi Youa, Thank you for reaching out. We're sorry to hear that you are having trouble cancelling your account.
We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email or via live chat.
We are more than happy to resolve this matter for you and look forward to your response. Please contact us at support@***.com.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roswell, Georgia
Took monthly fee out of wrong account
Been Verified took my monthly subscription charge out of the wrong account that they had no access to!
Preferred solution: An explanation of how they took the subscription fee out of the wrong account
User's recommendation: Don't subscribe
Hi Linda, Thank you for reaching out. We are saddened to hear this. We would love to assist you further, please email us at support@***.com.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Tennessee
I did not agree to the money that was taken out of my PayPal account
I subscribed for a one time use on Been Verifed. It was supposed to be a dollar they just took $29 out of my PayPal account that I didnt approve of. I live week to week on Social Security and I need that money back please
Hi Shaima, Thank you for reaching out. Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We are more than happy to resolve this matter for you and look forward to your response. If you have any questions please feel free to contact us at support@***.com.
Arlington Heights, Illinois
Change of number
We need our new number u dear our name because Chase bank is withholding our life savings. They say his phone is under my name.
Until its under his we can get our money back. How do we change it?
User's recommendation: Be aware that recycled numbers dont change with new ownership.
Hi there, Thank you for reaching out. Could you please elaborate on your concern so we can assist you accordingly? We are more than happy to resolve this matter for you and look forward to your response.Please email us at support@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Looking for my car
Someone take my car and Id no where to be found is there any way you can help help me locate it or locate the vehicle address
Hi Nikea We're sorry to hear what happened to your vehicle. A vehicle search with BeenVerified may reveal (when available) history records such as accidents, thefts, salvage, sales listing, vehicle details such as market value, specs, recalls, warranties, and more.
Unfortunately, we are unable to provide a location or address that a vehicle is located.
In this instance, you would need to contact your local authorities to report your stolen vehicle. If you have any additional questions please do not hesitate to contact us at support@***.com
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Your comment is successfully posted.
Hi Ronnie, Thank you for reaching out and apologies for any confusion or inconvenience. When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel.
You can contact us to cancel at any time, and will not be billed for your next billing cycle. Can we ask you to please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.