BeenVerified
BeenVerified Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BeenVerified reviews: 1.3 star average from 52 customer reviews, 29% would likely recommend. Consumers are mostly dissatisfied and report an unfavorable rating distribution.
Key Takeaways for Future Customers
- Expect reports of unauthorized billing and recurring membership charges.
- Many users seek refunds and report difficulty canceling subscriptions.
- Customer service response and account access issues are common.
Negative Feedback / Risk Areas
- Frequent complaints about unauthorized charges, billing, and refund delays.
- Problems canceling subscriptions or membership and alleged auto-ship style rebilling.
- Poor customer service access and disputed charges leading customers to contact banks.
Positive Feedback
Some reviewers note good data gathering and useful products, though positive comments are rare.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BeenVerified reviews: 1.3 star average from 52 customer reviews, 29% would likely recommend. Consumers are mostly dissatisfied and report an unfavorable rating distribution.
Key Takeaways for Future Customers
- Expect reports of unauthorized billing and recurring membership charges.
- Many users seek refunds and report difficulty canceling subscriptions.
- Customer service response and account access issues are common.
Negative Feedback / Risk Areas
- Frequent complaints about unauthorized charges, billing, and refund delays.
- Problems canceling subscriptions or membership and alleged auto-ship style rebilling.
- Poor customer service access and disputed charges leading customers to contact banks.
Positive Feedback
Some reviewers note good data gathering and useful products, though positive comments are rare.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never authorized them to take money off my account waiting on refund haven't received yet
- - Unauthorized $32.61 withdrawal; dispute filed; refund not provided.
- - New card issued; check requested by mail; pursuing legal action.
I've contacted my attorney. You never refunded my money that you were never authorized to take out of my account.
I've started a dispute with my cardholder and have been issued a new card. I would appreciate a check to be sent to me in the mail immediately. I'm in the process of suing you for the unauthorized taking of money from my account.
You hacked into my account, and this time I will be getting a lot more money than just the $32.61. See you in court.
- Fraud and scam
Preferred solution: Full refund
User's recommendation: This is a scam and fraud
Cancellation
Regret that I ever signed up. Never conducted business with a company that charges for canceling an account.
Any decent organization notifies the customer that in so many days the payment is due and gives us a chance to make a decision. Not only are they charging up and down, but they are also charging to cancel.
- Pod data
- Charging for cancellation
- Expensive
User's recommendation: It was a big mistake to sign up with Beenverified
Hi Judith, Thank you for taking the time to share your feedback with us. We do apologize for any confusion or inconvenience this may have caused.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We would like to process your request however we could not locate an account using the information provided. Can we ask you to please email us at support@BeenVerified.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Takes too long with all questions.
Run from the company, Please proceed my request as soon as possible. I am forking out the money for you for nothing. 84 years old
User's recommendation: A mistake to join
Hi Judith, Thank you for taking the time to share your feedback with us. We're sorry to hear that you're having trouble locating the information you're looking for.
We would like to process your request however we could not locate an account using the information provided. Can we ask you to please email us at support@BeenVerified.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Albuquerque, New Mexico
Unauthorized charge
They charging me the second time for my account thats been cancelled and they said they are not gonna charge me again. But they did.
User's recommendation: Just close yr bank account after you close yr been verified accoubt
Hi there, Thank you for taking the time to share your feedback with us. When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel.
You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We would like to further investigate this for you however we could not locate an account using the information provided. Can we ask you to please email us at support@BeenVerified.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Tucson, Arizona
I tried to call and cancel my subscription. Call did not go thru
I'm canceling because I cannot log in. I have tried multiple ways. Now I can't get my call answered so I can cancel my subscription.
Preferred solution: I want my subscription canceled
Hi Lisa, Thank you for taking the time to share your feedback with us. We're sorry to hear that you're having trouble logging in.
We would like to investigate further however we could not locate an account using the information provided. Can we ask you to please email us at support@BeenVerified.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Status of refund
Guaranteed a refund within 10 days and its now 13 days. What is the status?
Why do I have to write 100 characters. Thats stupid.
User's recommendation: Honesty
Hi Neale, Thank you for taking the time to share your concerns with us. We would like to investigate further on this matter, however we could not locate an account using the information provided. Can we ask you to please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Victorville, California
Cancel subscript
I'm not very happy they're charging me every month, and yet when I'm trying to cancel, they say they cannot find my account. My phone number is 760-998-****.
Please cancel my subscription and verify that. Thank you, Cheryl Seesholtz.
Preferred solution: Cancel my subscription, please
Hi Cheryl, Thank you for taking the time to share your feedback with us. We do apologize for any confusion or inconvenience this may have caused.
All of our subscriptions are recurring. We let you know on the sign-up page that each subscription package will automatically renew until you elect to cancel. We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email or via live chat.
We were able to locate your account, the account is now canceled and details about the refund has been sent to the email address on file. If you have any additional questions or concerns, please email us at support@***.com.
Tyler, Texas
They took money and didn't do a thing for me I call to them to cancel my contract with them for my money back she said she need proof
I give them a 2 for poor hel they took my and I want it back on my card so the proof I got they have it then she couldn't find my name but they took my money anyway
Hi Suraiya, Thank you for taking the time to share your feedback with us. We do apologize for any confusion or inconvenience this may have caused.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We would like to process your request however we could not locate an account using the information provided. Can we ask you to please email us at support@BeenVerified.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wichita, Kansas
Speak to repesinitiveyou took money out of my acc after I cancelled the free trial for 1.00 and the card you used was no good it had also been cancelled I want the 29’oo back now I canceled in time on
Give the money back now I canceled before free trial was up for 1.00 and the card you used was a cancelled card I had better see in back in my acc today you committed fraud
Preferred solution: Full refund
User's recommendation: Run from them not trust worthy
Hi Kimberly, Thank you for taking the time to share your feedback with us. If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We would like to investigate further on this however we could not locate an account under your name. Can we ask you to please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Fort Payne, Alabama
Cancel
I do not have an account number, never got an email, and it said I had the wrong phone number. I cannot use the app.
- It doesnt work and i can not cancel
Preferred solution: Full refund
User's recommendation: Rip off dont try it
Hi Deborah, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations.
We would like to investigate further on this matter however we could not locate an account under your name. Can we ask you to please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jacksonville, Florida
They are crooked and they steal your money
Cash App is going to get my money back from them. I advise you not to try this service because it is a scam.
User's recommendation: Don’t even go to the link
Hi Jodie, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel.
You can contact us to cancel at any time, and will not be billed for your next billing cycle. Can we ask you to please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lake Shasta, California
Resolved: Subscription
- - After the free trial, I was charged $36.99 despite canceling.
- - I am on a fixed income and used the service to find the person who sold me a bad car.
When I got the trial subscription, I cancelled it after the free trial, and I guess it didn't get cancelled. Now I am being charged $36.99 that I can't afford. I am on a fixed income and had to use this service to try and find the guy who sold me a bad car.
- Provide a lot of useful info to find who you are looking for
- Getting in-touch with customer service
Preferred solution: Full refund
User's recommendation: Make sure you subscription is cancelled so I don’t get charged
Hi Mitchell, Thank you for taking the time to share your feedback with us. If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
Do you have an email confirmation of your previous cancellation request or a reference for the cancellation if the cancellation request was made through phone or chat?
We will be more than happy to investigate your prior request to cancel. We are unable to locate your account under your name, please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Salt Lake City, Utah
Been verified is a rip off company. They are horrible
- - I did not order this service and do not want it.
- - I want my money back immediately and charges stopped.
- - I have an appointment with my bank at 2pm today.
I did not order this service. I do not want this service.
I want my money back immediately. Do not ever take money from my account again. I have an appointment with my bank at 2pm today.
I am Gavin them look into this. I want my money returned to
User's recommendation: Never ever ever use this been verified. They are rip offs. They steal your money. I am disabled and on a fixed income. They stole hundreds from me. They are awful. Never ever use them
Hi there, Thank you for taking the time to share your concerns with us. BeenVerified is a website that provides a searchable database of aggregated public records.
You can search a name on the site to locate addresses, phone numbers, relatives, court records, and much more. You can also run searches on addresses, phone numbers and email addresses. All searches are run by you in your account, once you sign up for an account. When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel.
You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We would like to investigate further on this matter, however we could not locate your account using the information provided. Please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have no clue why you are taking 29.99 out of my account
I was never told you were taking this out of my credit card every month I want this crap cancel and refunded
- Never used it
Preferred solution: Full refund
Hi Glenn, Thank you for taking the time to share your concerns with us. When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel.
You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We are unable to locate your account using the information provided. Please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Attempts to cancel still getting billedi go thru all prompts to cancel at the end it’s a problem for 3 months I have tried to cancel
I have tried to cancel for 3 months. Sorry to see me go, press 1 to cancel.
Press 5 for my time zone. Press 1 to cancel.
Sorry, there is a problem; start over. This is crazy.
- Can not cancel used 1 time can located my acct over phone no help no
Preferred solution: Full refund
Hello Shae, Thank you for bringing this to our attention. We offer multiple hassle-free ways to cancel your account.
You are able to cancel online, through email, live chat or by calling our customer service.
We are more than happy to resolve this matter for you. Please email us at support@***.com ATTENTION:CUSTOMER CARE TEAM and we will assist you immediately.
Cancel service
I cannot use cookies; I cannot use the service. There was no mention in the beginning that cookies are required. Furthermore, I cannot access my requests.
- Cannot obtain the information requested
Preferred solution: Full refund
User's recommendation: Good luck
Hi Mike, Thank you for reaching out and for bringing this to our attention. We would like to investigate further on this matter, however we could not locate your account using the information provided. Please email us at support@***.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
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Hi there, Thank you for taking the time to share your feedback with us. When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel.
You can contact us to cancel at any time, and will not be billed for your next billing cycle. Can we ask you to please email us at support@BeenVerified.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.